Microsoft Office
Troubleshooting for Word, PowerPoint, OneNote, Access, Publisher and Exchange Online: activation prompts, missing apps, formatting bugs and file errors.
Powerpoint keeps closing without warning
Start PowerPoint in Safe Mode, test one known-good file, then check add-ins, graphics acceleration, the user profile, and Office repair.
Does microsoft publisher require a license?
Microsoft Publisher requires a valid license, and Microsoft 365 only includes it on plans that list Publisher. It also covers .pub file access options.
Why can't I install microsoft access?
You usually can’t install Access because your plan lacks it, you are on macOS, or an existing Office install blocks setup.
Exchange online update gal
Exchange Online usually updates the GAL quickly, but Outlook and mobile clients can keep old data until they resync or rebuild the address book.
Does microsoft copilot use ChatGPT?
Microsoft Copilot can use OpenAI GPT models, but the answer changes by surface and license. Copilot Chat, Microsoft 365 Copilot, and consumer Copilot do not behave the same.
Visio keeps opening in read only mode
Visio opens read-only when the file is locked, the location blocks editing, or Visio is using protected mode; match the fix to the cause.
Onenote not connecting online
Check sign-in, cache, OneDrive sync, and web-only features in that order. This guide shows how to isolate the fault and fix OneNote online access on Windows 11.
Microsoft office keeps uninstalling
Check whether Office was removed, replaced, or blocked by activation. Then use repair, reinstall, and sign-in checks to restore Word, Excel, and Outlook.
Visio fix grid size
Change Visio grid size in Page Setup > Grid, then use Horizontal and Vertical spacing. If shapes still misalign, check Snap and Glue.
Powerpoint keeps changing language
PowerPoint usually changes proofing language, not the app language. Check the status bar, ribbon, and keyboard indicator first.
Sharepoint keeps asking for credentials
SharePoint keeps asking for credentials when the browser, Windows sign-in, or Entra ID token state does not match the access method.
Draw io export to visio not showing
Check the VSDX export path, container format, and exported package first when draw.io export to Visio not showing.